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 The alignment of IT Infrastructure to Business related priorities is an ongoing initiative within most organisations. This alignment has a consequential impact on the monitoring of availability and performance within the aligned infrastructure. Service Delivery agreements and responsibilities are now required to reflect Service Levels in terms of functional “Lines of Business” and no longer components or elements within the infrastructure.
Progression along the Puleng Technologies Automation Roadmap will result in predictive and demonstrable Service Delivery Metrics being used to provide the demanded service and to justify the cost of operating a complex Business Infrastructure. Puleng Technologies provides the following services thus enabling the implementation of our roadmap:
In the area of Event and Automation Management, Puleng Technologies will deliver an Event Management Solution that has the ability to ensure predictable and reliable management of key applications and computing resources.
Businesses that have embraced and deployed distributed computing architectures face major challenges in the monitoring of mission-critical applications such as SAP, Peoplesoft and Citrix.
Providing distributed availability gives Information Technology staff an efficient, automated method to ensure the high availability of key computing resources. It enables IT departments to meet service-level commitments. It ensures that company personnel who depend on uninterrupted access to mission-critical business applications are more productive. Organisations and individual Business Units can minimise lost revenue opportunities that can occur when mission-critical applications and computing resources are not running efficiently.
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| | | The alignment of IT Infrastructure to Business related priorities is an ongoing initiative within most organisations. This alignment has a consequential impact on the monitoring of availability and performance within the aligned infrastructure. Service Delivery agreements and responsibilities are now required to reflect Service Levels in terms of functional “Lines of Business” and no longer components or elements within the infrastructure.
Progression along the Puleng Technologies Automation Roadmap will result in predictive and demonstrable Service Delivery Metrics being used to provide the demanded service and to justify the cost of operating a complex Business Infrastructure. Puleng Technologies provides the following services thus enabling the implementation of our roadmap:
In the area of Event and Automation Management, Puleng Technologies will deliver an Event Management Solution that has the ability to ensure predictable and reliable management of key applications and computing resources.
Businesses that have embraced and deployed distributed computing architectures face major challenges in the monitoring of mission-critical applications such as SAP, Peoplesoft and Citrix.
Providing distributed availability gives Information Technology staff an efficient, automated method to ensure the high availability of key computing resources. It enables IT departments to meet service-level commitments. It ensures that company personnel who depend on uninterrupted access to mission-critical business applications are more productive. Organisations and individual Business Units can minimise lost revenue opportunities that can occur when mission-critical applications and computing resources are not running efficiently. Allow for centralised control over all infrastructure environments. Proactively identify the most critical and relevant performance issues and events. Improve visualisation and analysis of monitoring data. Improve management of monitoring environment. Reduce the complexity and cost associated with managing an enterprise-wide heterogeneous environment. Automate routine server, database and application operations to improve IT staff and senior administration efficiency.Components for Event Management
- Configure and deploy monitoring agents from a central site
- Be easy to configure so that deployment does not become labour-intensive
- Provide alarm filtering at the source
- Avoid generating excessive amounts of network traffic
- Provide a method of automatically correcting repetitive problems at the source
- Alert staff only for serious exception conditions through to a corporate Service Desk.
- Provide policies for monitoring a group of similar systems or applications
- Provide policies for corrective actions on a group of similar systems or applications
- Be easily extensible, allowing you to add customised or third-party monitors such as SAP Solution Manager, MOM, CA/TNG
- Provide an easy method to launch third-party debug or performance tools on an exception condition.
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| | | Overview of Enterprise Batch Processing
Orderly, reliable sequencing and management of process execution is an essential part of IT management and scheduling is a key component within the operation of a data centre. An IT environment could consist of multiple strategic applications, such as SAP/R3, payroll, invoicing, e-commerce, and order handling, running across different operating systems while maintaining legacy systems alongside newer systems.
Workloads are increasing across IT environments and dependencies exist between jobs in different environments and across many consoles with no overall point of control. For example, a customer can fill out an order form on their Web browser that will trigger a UNIX job that acknowledges the order, a Windows job that orders parts, a Unix job that debits the customer’s bank account, and a Windows job that prints a document and address labels. Each job must run only after the job before it has completed.
No matter how complex the computing environment, Puleng Technologies can offer Enterprise Workload Scheduler capability that schedules, co-ordinates, and automates Application execution across the enterprise, ensuring consistent and reliable operations. The underlying architecture ensures that business critical applications and even back/archive processes run within an infrastructure that is secure, fault-tolerant, and scalable.
From a single point of control the solution will support multiple platforms such as Unix, Linux and Windows, and has advanced integration with enterprise applications like SAP R/3 and Oracle Financials. |
| | | IBM Tivoli - Offerings
|  |  | IBM Tivoli - Monitoring Whitepaper
PDF [ 167k ]
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| CA - Offerings
|  | | CA - Application Decomposition and QoS
PDF [ 1654k ] |
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Event Management
